Patient Information
Lake Area Physical Therapy & Aquatics in North Central Florida is pleased to offer our patients information about insurances accepted, billing and referrals.
At Lake Area Physical Therapy & Aquatics, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call one of our five convenient offices in Melrose, Keystone Heights, Starke, Crescent City & Palatka, Florida to find out if we accept your insurance plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at the Lake Area Physical Therapy & Aquatics office closest to you.
Your insurance may require a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for your insurance to pay for your physical, occupational or speech therapy treatment. We will be happy to call your insurance carrier and obtain that information if you are unsure. Medicare allows 30 days of treatment without a referral as do many other insurance plans.
Lake Area Physical Therapy & Aquatics will accept an initial referral by fax, phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.
